Terms of Service

Service Definition And Acceptance

NEXORA GRID provides virtual gaming services, including boosting, leveling, rank progression, carry services, coaching, tools, and related digital services. By using the website or placing an order, the customer agrees to the Terms of Service, Privacy Policy, and Refund Policy. Customers must be at least 18 years old or the legal age of majority in their region.

Usage Rules

• Customers must provide accurate order and account information.
• Customers must confirm that they own the account or are authorized to use it.
• Customers must ensure the account is not restricted, banned, locked, or under active investigation.
• Customers should avoid logging into the account during active service unless instructed by support.
• Customers may not resell, abuse, redistribute, or misuse NEXORA GRID services.

Prohibited Behavior

• Cheating, bots, unauthorized automation, or illegal third-party software.
• Attacking, damaging, scraping, overloading, or interfering with the website or service.
• Providing false information or impersonating another person.
• Fraud, chargeback abuse, false refund claims, or payment disputes made in bad faith.
• Harassment, threats, abusive language, spam, or attempts to pressure support staff.
• Any activity that violates applicable laws or third-party rights.

Account Policy

Customers are responsible for protecting their own account security. After service completion, customers should change passwords and update security settings. NEXORA GRID is not responsible for losses caused by weak passwords, phishing, credential leaks, shared accounts, third-party access, or customer-side security failures.

Liability Limits

Services are provided with reasonable effort, but some factors are outside platform control. NEXORA GRID is not responsible for indirect damages, lost profits, lost data, game account penalties, official policy changes, server issues, game updates, ranking system changes, or platform decisions. NEXORA GRID’s maximum liability is limited to the amount paid for the specific order.

Refunds And Satisfaction

Refunds are handled according to the Refund Policy. Services not started may qualify for a full refund. Services in progress may qualify for partial refunds based on progress. If a guaranteed target is not completed, NEXORA GRID may provide free completion support, a refund, or other compensation according to the policy.

Intellectual Property

NEXORA GRID’s name, logo, website content, text, design, images, tools, and systems belong to NEXORA GRID or their respective rights holders. Customers may not copy, modify, sell, distribute, or claim ownership of any protected content without permission.

Game-Related Liability

NEXORA GRID is not affiliated with any game publisher, developer, or official platform unless clearly stated. Game updates, maintenance, rules, account restrictions, ranking changes, and official decisions may affect service delivery. NEXORA GRID may assist with reasonable adjustments, but it is not responsible for official platform decisions.

Termination And Suspension

NEXORA GRID may suspend, cancel, or terminate service if a customer violates these Terms, provides false information, abuses refund policies, commits fraud, disrupts service, creates risk for the platform or service team, or engages in behavior that may harm other customers.

Policy Changes

NEXORA GRID may update these Terms from time to time. Continued use of the website or services after updates means the customer accepts the revised Terms.